14.6. Fixing empty plugin pages problem

If you cannot see the contents of the pages of WP Content Crawler, do the following:

  1. Make sure the requirements of the plugin are satisfied (See: Requirements).

  2. Make sure the file:


    exists. If it does not exist, it was probably removed automatically from your server by the installed firewall. You can ask your server’s support team to exclude the file from the filter. The file does not pose a security risk and it is required for the plugin to function properly. Check if the pages are shown now. If not, proceed with the following items.

  3. Change CHMOD of the following folders to 755:


    If the pages are still not shown, change the CHMOD of these folders to 777. If you do not know how to change CHMOD, you can easily learn it by searching how to change chmod via ftp on Google or you can ask your server’s support team to do it for you.

  4. Refresh the page that was not displaying its contents. The page should now display its contents.

  5. If the problem still persists, reach the support of WP Content Crawler and send them the debug file by following the instructions given in Debugging errors page. If you do not want to send the debug file, you can send your FTP and admin panel login credentials to the support so that they can enable debugging, find out the cause of the problem, and fix it (See: What do I do when admin and FTP login credentials are asked from me?).