13.14. The plugin does not work¶
Please follow the steps below:
- Check out the answers explained in Frequently Asked Questions section
- Check out the solutions explained in Troubleshooting section
- If you could not find a solution to the problem, please send a support request through CodeCanyon (See: How to send a support request) by including your admin and FTP login credentials (See: What do I do when admin and FTP login credentials are asked from me?).
Support is provided only to the users who bought the plugin. Please see How to send a support request page to learn how to properly send a support request.